The Study of Supply Chain Management Strategy and Practices on Supply Chain Performance

Abstract

This study investigates how supply chain management (SCM) strategy and SCM practices collectively influence supply chain performance. Primary data were gathered through a structured questionnaire administered to 200 managers drawn from various functional areas — including corporate leadership, procurement, manufacturing, distribution and logistics, SCM coordination, transportation, materials management, and operations — within the Malaysian manufacturing sector. The achieved response rate was 62%, of which 51% yielded usable responses. Convenience sampling guided the selection process. Descriptive statistics, reliability and validity assessments, and multiple regression models were employed for data analysis. Findings confirm that SCM practices — particularly strategic supplier partnerships, customer relationship management, and information sharing — demonstrate a statistically significant positive association with supply chain performance. Conversely, SCM strategy emerged as a comparatively weaker predictor of performance outcomes. These conclusions carry both theoretical and managerial implications for firms seeking to strengthen their supply chain capabilities in an increasingly volatile global environment (Mentzer et al., 2021; Bag et al., 2023).